How do I request a customized mattress?

Yes, trial orders are welcome with flexible MOQ arrangements via shipping agent.

Typically 5–10 business days for standard samples; customized samples may take longer depending on complexity.

Yes, we have standard warranty documents that define coverage based on product type. For example, spring mattresses come with a 10-year warranty, while other types of products have warranties according to their specifications.

Yes, we provide technical guidance and have complete documentation and procedures for handling defective products. Our team also offers follow-up support to ensure customer satisfaction.

We accept T/T, L/C, and other common international payment methods. Details are confirmed per contract.

Pricing depends on the materials, layer structure, quantity, and customization requirements. Detailed quotations are provided upon request.